What is mediation?…
Mediation or Alternative Dispute Resolution (ADR) is a creative way of resolving
entrenched conflict without going to court. It is an informal,
non-adversarial, without prejudice procedure.
What kind of disputes can be mediated?…...
Mediation is used in the corporate world, in employment, financial
and partner disputes, divorce, children and/or money disputes, in
workplace conflict and neighbourhood disputes, in education,
health authorities, insurance institutions, local government, medical
negligence and personal injury cases and more.
What sort of person is the mediator?…
Mediators are highly trained and accredited in conflict resolution.
They are excellent listeners and are non-judgmental. Their role is to help
the parties come to their own solution; one that all the parties can live
What are the advantages of mediation?
Mediation has been shown to be effective in settling disputes in a speedy and confidential
manner. A dispute that might have stretched over months can be settled in a day
or two of skilled mediation. People can rebuild their relationships or move on
with their lives.
What is the format of mediation?…
The mediator will open the mediation either by meeting the parties (and
their legal representation) in a plenary (joint) session or in private sessions if
tensions are running high, giving each party the opportunity to talk about
their perspective on the dispute. The mediator may then hold a further
series of confidential meetings with each side to see how the dispute can be
moved on. Any progress and agreement that is reached can be set out in a
mediation heads of agreement for the parties to sign.